MTE Equipment Solutions Inc
33 Thruway Park Drive
West Henrietta, NY 14586
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Authorized service — from each manufacturer
Warranty repairs must go to an authorized dealer for that brand.
Before you call
- Find the engine model and serial number On a plate or sticker on the engine shroud — not the deck. They will ask first.
- Say what it does, not what you think is wrong “Starts, then dies after ten seconds” beats “it is broken”.
- Know how it was stored Fuel left in it over winter is the single most common cause.
- Check whether it is still under warranty Warranty work must go to an authorized dealer for that brand — bring the receipt.
- Decide how it gets there Riding mowers and snow blowers need a trailer. Ask about pickup before you load it.